What are the ACSI scores for the industry and the company? c) What are the trends over the years of this company compared to other companies in this industry?

What are the ACSI scores for the industry and the company? c) What are the trends over the years of this company compared to other companies in this industry? d) Discuss two (2) observations or insights you have, like what did you learn or why do you think the trends are the way they are? Question 2. Refer to slide 10 of Unit 2. What level of loyalty do you have for the company you chose? Explain your answer.

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